AirAsia flight drops 20000 feet after pressurization scare
17 October, 2017, 00:58 | Author: Genevieve Gibbs
"The panic was escalated because of the behaviour of staff who were screaming, looked tearful and shocked", she toldPerth Now.
"We look to them for reassurance and we didn't get any". The passenger finished by saying that they were anxious because of how panicked they were.
Other passengers criticised the "hysterical" crew, while The West Australiansaid a passenger thought a terrorist was on the plane.
AirAsia has not commented on the allegations against the crew but has praised the team for "landing the aircraft safely and complying with standard operating procedure".
AirAsia flight QZ535 reportedly plummeted 20,000 feet (6,000 meters) in just 10 minutes at a speed of roughly 400 knots (740 kph) according to Flightradar24 after a sudden loss of cabin pressure forced the pilot to dive to an altitude at which the air is breathable.
An hour into the flight, just south-east of Geraldton it lost cabin pressure and dropped two thirds of its height.
An AirAsia pilot made headlines earlier this summer after he asked people on board to pray after a technical issue caused the plane to shake, Fox News reported.
One passenger told the media that she picked up her phone to send a text message to her family.
'The safety of our guests is our utmost priority, ' the statement said, adding that the airline 'apologises for any inconvenience caused'.
'There was no real panic before that, then everyone panicked, ' Mr Bailey added.
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Previously, The Sydney Morning Herald news portal reported that the passengers described how they were instructed to adopt the brace position and use their oxygen masks.
Several flights have been forced back to Australia in recent months, including an AirAsia Gold Coast to Kuala Lumpur service in July that the carrier said was involved in a suspected bird strike.
However, AirAsia apologised for the scare even though it said nothing beyond a "technical issue" that led to the crisis.
The budget airline has been under increased scrutiny from the air safety regulator over previous incidents.
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