Snapchat Responds to Petition Complaining About the App's Redesign

23 February, 2018, 05:01 | Author: Juana Mckenzie
  • Kylie Jenner is very much over Snapchat

"Shares sank as much as 7.2 percent Thursday, wiping out $1.3 billion in market value, on the heels of a tweet from Kylie Jenner", the publication said.

Complaints have abounded following the release of the update, with many users abandoning the app entirely in favor of Instagram (if they hadn't already). Or is it just me... ugh this is so sad, ' the Keeping Up with the Kardashians star first tweeted.

Jenner tweeted out that she doesn't open up Snapchat anymore because of the update.

Evan Spiegel and Miranda Kerr attend The Broad and Louis Vuitton's celebration of Jasper Johns: "Something Resembling Truth" at The Broad on February 8, 2018 in Los Angeles, California.

Snapchat’s market value lost $1.3 billion in the wake of Jenner’s tweet and a controversial redesign
Snapchat’s market value lost $1.3 billion in the wake of Jenner’s tweet and a controversial redesign

As off-putting as the redesign may be for those of us who have spent years using Snapchat, the company is doing everything in its power to make the app approachable for a wider audience.

After dropping nearly 8%, shares in Snap closed 6% down on Wall Street, and are now back near the $17 price at which the shares were listed when the company floated on the stock market. Snapchat's response to the petition acknowledges upcoming changes that it hopes will make the design more user-friendly, while also defending some of the controversial changes...

She tried to save face by declaring that she still loves the app and it's her first love.

This month, more than a million keyboard-wielding, moderately frustrated users petitioned Snapchat to roll back its big redesign - the one Snap delicately introduced over the course of a few months and said would be "disruptive".

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Ives believes the update was necessary to expand Snapchat's user base.

In its response, Snap stated that it made an effort to pool everything into one place to enable users to connect with people they care about.

Snap boss Evan Spiegel had something to soften the blow, though, with news his total pay was a huge $600m a year ago.

Many have been voicing their frustrations with Snapchat's new update.

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While people might moan and groan about the Kardashian-Jenner clan and whether they deserve to be called "famous", there's no denying they are powerful.

This new foundation is just the beginning, and we will always listen closely to find new ways to make the service better for everyone.

"This same personalisation is also true of the new Discover, which will adapt to you the more that you use it", The Verge reported while quoting a company statement. On the Friends page, Snapchat now features users you've interacted with most recently higher up on the screen.

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