Technical issue leaves passengers stranded for hours at Sydney airport

10 March, 2018, 01:33 | Author: Martin Tyler
  • Technical issue causes huge delays at Sydney Airport

An IT failure has caused chaos at Sydney Airport this morning with both the worldwide and domestic terminals affected.

"We are now processing passengers at Sydney Airport".

The other domestic terminal, T3, is operated by Qantas and is not experiencing an issue. We picked that up before we opened the terminal this morning.

The security screening process at the International Terminal was interrupted after an incident.

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The glitch affected outbound flights from its global terminal and one of its two domestic terminals.

At about 8:30am, Sydney Airport reported they had resumed processing passengers as normal and were "working hard to catch up on delays", a Tweet from the company said.

"Virgin Australia is holding flights to minimise any disruption to passengers and working to reaccommodate any affected passenger".

"The AFP is assisting Brisbane Airport security staff following a routine passenger screening matter".

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"The safety and security of our passengers is our number one priority and we are pleased to say that all systems are operating as normal", an airport spokesman said in a statement.

Security screening was closed for 30 minutes at the airport as federal police investigated the matter.

Passengers said they had been waiting for nearly two hours as the departure lounge was cordoned off.

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