Uber adds safety features to app, including direct dial to 911
13 Апреля, 2018, 02:06 | Author: Grady King
Riders will also be able to designate up to five friends and family members as trusted contacts and share trip details with them during every ride, Chief Executive Officer Dara Khosrowshahi wrote in a blog post https://ubr.to/2IKKIdq on Thursday.
"2018 for us is 'standing for safety.' We have a 9-1-1 button [on the Uber app] so that you can get connected the instant that you want to", Khosrowshahi said.
'The announcements that we're making are just a step along the way of making Uber fundamentally safer for drivers and riders'. Some said they have had bad experiences in the past.
And Uber is now testing rental cars through peer-to-peer car-sharing service Getaround in San Francisco. But just in case you had any doubt in your mind, here's the man himself, Khosrowshahi, again on Wednesday: "We have to work together to make sure that living in a city. doesn't require you to own a vehicle".
"It would be nice to see it in action first to see if it actually works and then people will feel more comfortable", she said. You can also set it so ride information is shared only at night. "You go on the bus, it doesn't feel weird". We will investigate and verify any potentially disqualifying information from public records, such as a new and pending charge for a DUI, to ensure the driver is still eligible to use Uber.
Since it began operating in 2009, Uber has been dogged by reports of drivers accosting passengers, including lawsuits alleging sexual assaults.
In the "Safety Center", users can find tips from law enforcement, learn things like how Uber screens drivers, and insurance protections.
On driver background checks, Uber said it plans to strengthen its screening process by proactively rerunning criminal and motor vehicle checks each year, regardless of whether there is a legal obligation to do so.
The ride-hailing company also said it's improving how it screens drivers; it'll conduct annual background checks and receive automatic notifications when a driver commits a criminal offense, like drunken driving. The contacts will be able to follow the riders on their trip and make sure they reach their final destination safely. Another partnership with National Emergency Number Association - though that one's a bit more of a long term payoff, created to help improve emergency call routing.
Uber's latest effort to deal with rider safety follows numerous past headlines about risky situations with drivers.
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